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Re: Xfinity Home Security and routing questions

Similar issue. Solution recommend above appears to work. Situation: replacing Comcast Modem/router TG862 with my own modem TM822. Primary issue is the TG862 had 2 ethernet ports so I could have the...

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Re: Will the GE Link Light Bulbs connect to Xfinity Home System?

Any update on getting these to work

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Re: Disable Eco Saver?

I live in Florida and the HEATER should never be on. This Ecosaver is the worst and the only way of disabling is the billing dept and if you call and there closed you the customer has to call back when...

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Re: Will the GE Link Light Bulbs connect to Xfinity Home System?

Just got a new firmware pushed you will no longer get stuck in pairing, you will now get an error stating that they are not supported

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Re: Cree Connected and Ge Link Bulbs not pairing.

Just got a new firmware pished you will no longer get stuck pairing you will get an error stating they are not supported

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home security keypad doesnt work

why doesnt my keypad on the wall work. 

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printer setup

when printing a document from the internet, my old internet service sent it directly to the printer, since getting comcast, i have to save it to a file and then print it from a file. how can i print...

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System has trouble state that must be cleared or bypassed.

I don't see any errors on website login 

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Re: Cannot arm xfinity home

I'm having the same problem on screen and app 

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Re: Terrible Service

By far the worst service ever. I think in the end you're better to buy out your contract. I'm going to I believe. Biggest mistake I have ever made. I never had a house alarm and didn't know any better....

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Re: Cannot arm xfinity home

Hi cpatfus My apologies with the security system issues. I just reviewed you account and saw that some of your sensors failed an update and were most likely damaged. We would need to get a tech to get...

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Cameras

Had Xfinity Home installed today. I have two cameras operating. They are however still pictures. The LIVE camera Feeds do not refresh or display live video. The same video picture has been displaying...

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Re: Cannot arm xfinity home

2 techs just spent 6 hours at my house yesterday taking out the old, previous Xfinity system, due to the same problem! I have had no alarm for 8 months! =/ 

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XFINITY home security system SD card slot uses?

I have a wireless home security stsem, it had an SD card slot on the side. Can that be used at all for a digital pic frame or something?  Also what's thr usb port for? I assume installer stuff but my...

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Re: Cameras

Call Support...they should be able to help you troubleshoot...you can also try to reboot everything from the power source.

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Beeping for motion detectors

Tech installed a new keypad. Now it beeps every time motion detector trips when the system is disarmed. It did not do this with the previous keypad and it's very annoying.

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Re: Beeping for motion detectors

Go to your setting, click touchscreen then sounds/ aduio, Click hometones and find the motion sensor and set it to mute. Hopefuly that will fix your issue. Good luck.

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Re: XFINITY home security system SD card slot uses?

A picture frame app as always kind of been in the works but it creates a huge issue. Adding customer owned files to a security system and all. The usb is mainly for firmware updates but is powered so...

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Re: home security keypad doesnt work

Do the keys light up at all? if not the batteries might need replaced. If they light up but you can't arm or disarm from the pad, it has lost is pairing with the touchscreen and you will need a tech to...

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printer setup

Not *home security* equipment related.

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