quinnsta99 wrote:Thanks all for the replies. I'm not sure why Comcast doesn't allow you or want you to install easy stuff like this on your own. The techs really don't seem to know anything about xfinity home and some of the products. I'd trust myself to do this before I paid or even let them do it for free. While I can see why they want to pair things like motion sensors and smoke detectors a water or light sensor really doesn;t have much liability.
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Aplogizes for the late reply. The pairing ensures the system is setup and working properly. I can setup a tech to come and install the water sensor as a free one-time courtesy if you ordered it.
Please let me know.