Well, after a 20 minute phone call, I was just hung up on...er, I mean, "transferred to another rep who is knowledgable on the system."
Here's my situation. I'm getting married next month to a wonderful woman who is also deaf (she wears two cochlear implants). She understandably takes them off at night for comfort. When she does, she literally doesn't hear anything...so how is she to know when the alarm goes off?
I contacted Xfinity Home to try and find a solution but predictably it didn't go so well. What I would like to know is if the 3.5mm jack on my touchpad will work with a bed shaking alert device (see link below). Does anyone else have knowledge on the matter?
http://www.rehabmart.com/product/vibes-bed-shaker-alert-device-36117.html
Thanks,
Rob