I just wanted to add on for anyone that might be searching for issues they have with the security router. Setting your personal router to be exposed to the Internet was my solution for not being able to manage their router. I have my own personal webcams that need ports forwarded to work externally from our network. When calling for support, no one even had a clue that this security router even existed. Just glad I found this thread and someone suggested that setting! Even though Comcast has no information about the router and the touchpad setup, at least they seemed to cover any necessary functionality we need. I'm still concerned about the motion sensor, but this system is so much more convenient than our previous.
↧