Good Luck my friend. I am also disabled, and have found everything from the shoddy installation, to being billed for things that I am disputing, to poor internet speed, and terrible customer service. I am busted (disabled), broke (living on Medicare), and fed up with all the GREED! You need to find a way to speak with someone at a Corperate Level, even a District Manager or Department Head might be able to help you. The people we speak to on the phones are usually out sourced 3rd Party vendors in a call center, and have NO Authority to waive an early termination fee. For me I became disable, was unemployed for 3 years until I got my disability approved through appeal. I get $1415 after Medicare Insurances costs. I can't pay my bills anymore. So to Comcast it's Sorry, but I didn't plan on being broke & busted, so I just can't afford or pay you...PERIOD! They can't sue you.
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