A user can't turn it off. I had to spend 30 minutes getting routed back and forth until I got someone with a clue. Apparently certain bundles have Ecosaver turned on automatically, and (this is the *BEST* part /sarcasm) in that case it doesn't show up in their system as Ecosaver being on, it's on a completely different screen. So you have to tell them you have a bundle with Ecosaver on and to please disable it. That's the only way I was finally able to get it off.
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