I am so upset with Comcast right now. Over two weeks ago I went online and ordered a home security package. In the initial stages, I chose April 23rd as the installation date. AFTER the order was placed, the online CSR told me the installation would be April 30th. AFTER THE ORDER WAS PLACED!!! Since I've suffered a recent burglary attempt, I decided to go ahead with the order. The installation was scheduled for between 12 and 4 on the 30th. I went online last night and the appointment has been changed from 12-4 to between 8-12. I HAVE ALREADY REQUESTED TIME OFF WORK AND CANNOT CHANGE IT NOW!! The next available install date is now May 6th.
I am so upset about this, I am thinking of cancelling ALL Comcast services.