We just had the xfinity home service installed and the one issue the installer had was getting the sensor on the door from the garage to the house to work properly. It kept showing up as open when the door was shut. The installer said it was due to me having a steel door which was interfering with the magnet in the sensor. The door is steel because it's a fire rated door which is very common in homes. Our last home had a steel door coming into the house from the garage and our ADT sensor worked just fine. I even checked my parents alarm system and they have a steel door and a sensor on it that works. There has to be a sensor that will work on a steel door from xfinity. This is a critical door to monitor since it's the first point of entry if someone gets into my garage. anyone else have this issue or know of a sensor that will work?
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