Thanks, I have the thermostate installed and it is working with my heat and AC system. However I have not been able to get it paired. I watched the online video and it showed a settings screen tab on the far right of the top menu in the subscriber portal. I don't have that settings tab. I have tried using the add thermostate option on teh touch pad but it does not pull up my thermostate. I have pressed the small black button under the cover of my thermostate that seems to reset things and activates the wifi icon but it only stays on a few minutes and my touch screen doesnt find it when trying to pair.
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