This service sucks - plane and simple. I have had it for about 1yr, I have spent more time on the phone troubleshooting than I would have ever imagined (ie, I have phoned 11x over last yr b/c of issues w/ the app or program or connectivity - unaccetable). I am in a multi-yr contract, though I am seriously considering canceling. I called 3 days ago b/c my cameras still don't work. They said they escalated the call to next tier up and I would get call w/in 24hrs... 3 days later and I am still waiting. This is absolutely rediculous - constant mis-management. I may short the stock, b/c they will never get this right.
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