jnaglak wrote:Hi. I am getting really frustrated that no matter what I try, the router given to us for XH will not connect to the internet. Power light is on and orange, the ports are green and on, but it just cannot connect to WiFi... The lights don't blink, they just stay on. Is it possible it may be malfunctioning?
I've checked your account and it appears that the Netgear router does have a connection to the Internet. Based off of the info you stated above, it appears that it's just the Wi-Fi itself that isn't working. Have you tried pressing the Wi-Fi button on the side of the router (not the WPS button, the one next to it)? Failing that, and the reset you've performed already, its possible this might need to be swapped.