RaiderWIFE wrote:Need help.
Heat will come on then it just stops.
I have noticed a W on the screen near the time. What does that mean? How do I get rid of it.
I am very frustrated and feel I am getting no help from Comcast. tech was here yesterday and I still don'y have constant heat.
I have a centralite Azela model.
The "W" that you're seeing on the thermostat refers to the Rc wire for your HVAC system. This is a white wire that controls the primary head call relay. If you're seeing this indicator on your tstat, it's best to have an XFINITY Home technician check out the wiring connections to ensure it's not a problem with the thermostat itself.