I have a Radio Thermostat that is part of an Xfinity Home Security solution. My question relates to the programming of the thermostat. I have entered a custom program and can step through it by pressing the program button on the thermostat. But I cannot get the program to run. The temperature does not change and the thermostat acts as if it were ON HOLD. The HOLD function is off both visually on the thermostat and it shows off on the Xfinity touchpad.
When the thermostat was installed I was able to successfully run the program. I recently had to change the thermostat batteries and reset the thermostat to make the low battery icon disappear.
How do I get the program to run again? I asked this question of Radio Thermostat and they directed me to Xfinity support.
Thanks for your help in advance.