techhelper wrote:If you reset it you probably need to pair it back into the Xfinity home system, this should be in the owners manual. It is right now a stand alone thermostat. You should not reset the system at any time other than a malfunction.
In this case, this does not happen when you just press the reset button on the ct-30 thermostats. The U-Snap module stays paired with the thermostat & the Xfinitiy home service. All it does is a simple reboot of the device.