Whyis it that everytime you come up with something new a upgrade in equipment or anything else it is only free for new customers and old customers who have been with you for 20 years or more have to pay for them. Just like the performance tool for computers you did away with and it was a great product, even though we have Norton it does not do the same things. Also you should be giving senior discounts to those that qualify, you know that we live on fixed incomes and as prices rise our income does not. This is no way to treat valued customers who have stayed with you for so very long and something should be done about it. I used to buy one new movie a month and now because my bill is so high I can no longer afford to do that. This is very unfair and something should be done about the poor treatment you give your older and long staying customers.
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