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Re: low backup battery

It is the battery that powers the touchscreen when it is unplugged  from the AC power source. As long as the system is plugged back in it should recharge,we advice customers to keep the touchscreen...

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Re: Xfinity security cellular backup

Yes very helpful thanks!Regarding the takeover, what are the requirements exactly, for it to be eligible?

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Re: Xfinity security cellular backup

As a xhs tech, CO detectors will be discontinued in a few weeks.Takeover, as long as the system works, we can take over it. If any or all of the system is wireless, it must be honeywell 5800 series...

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Re: Xfinity security cellular backup

Labman1014 Are you an actual Comcast employee or contractor ? If so, you may not be aware of this fact: Comcast employees must be authorized by the forum administrator in order to post in an official...

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Re: Xfinity security cellular backup

Well I did not know what. I will plead the 5th until I find out everything. Lol

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Re: Xfinity security cellular backup

No worries.

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Expose Personal Router to the Internet option missing

Several times I've used the "Expose Personal Router to the Internet" option under Settings >> Connectivity. It seems to need to be re-set each time the Xfinity router is rebooted. Well sometime...

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Re: Xfinity security cellular backup

I am looking to do takeover on a wired system so I am assuming this will be no problem?Regarding CO2, will people who already have it be allowed to keep it?If I don't have it will I be able to buy my...

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Re: Xfinity security cellular backup

All Co on the system will become obsolete. It will be unpaired from the system via software update. U will have to have ur own battery powered Co detector. It is against policy to take over existing Co...

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Vista-20P and xfinity Home

I have a Vista-20p security system what would be needed for Xfinity home support.

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XH door/window sensors seem to not be working anymore...after installed one...

Activity history on-line stopped a week ago and door sensors are always indicating closed on the touch panel even when they open, which is probably why I have no activity history anymore...When we open...

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XH sensors not working after only being installed one month ago

Activity history stopped showing up on-line last week.  All sensors say the doors are closed when they are open and the chime no longer chimes when you open or close any of the doors.  Best yet...today...

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Re: XH door/window sensors seem to not be working anymore...after installed...

Duplicate topic closed.

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Re: Looks like Xfinity has some goodies coming!!!

Can't wait for this stuff! 

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Re: Xfinity security cellular backup

But why?Also do you know if there is a cost to do a takeover aside from the install fee?

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Re: Tone from home security device

Did you check if you have any rules setup?

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Delay time be adjustments

Can delay time be adjusted for arming/disarming system

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Multiple Touchpads?

Anybody know if it is possible to have multiple touchpads on one system? I would like to have multiple devices where we can watch the cameras, arm/disarm etc.

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Re: Delay time be adjustments

Yes it can, you would need the 'xfinity home security installer code' to do that.Google is your friend

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Treated horribly

I have had a terrible experience with Comcast these last few months. I was okay with my service until I received a brochure in the mail advertising a package deal with Xfinity Home and Xfinity one TV...

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