security system
my security system said low battery in the motion device. i change the battery. Now it says Low Battery, Tampered, Loss of connectivity.. this is the third time i have changed batteries and each time i...
View ArticleNeed an e-mail address to file a complaint
I need to file a complaint about service/installation of my new equipment.Your website gives no direction on how to do this.Please give me a phone number, persons name or e-mail address where I can...
View ArticleIcamera 1000 setup with Touchscreen
Hi, I recently installed in my house the Home Xfinity System Secure 300 with the Touch Screen and one Camera (ICamera 2). Yesterday, my parents gave me two ICameras 1000 that they were using previously...
View ArticleRe: Icamera 1000 setup with Touchscreen
Try resetting each camera first, otherwise call Comcast to make sure you have the proper service level for up to six cameras.
View ArticleRe: Need an e-mail address to file a complaint
Call Comcast and ask them for it, or google it...
View ArticleRe: Icamera 1000 setup with Touchscreen
When you said resetting the camera, you means to press the reset bottom for 8 second to factory settings?I added the package for multiple cameras and inmidiatelly the option, to add more cameras showed...
View ArticleRe: X1 platform///Service
Comcast absolutley f&cking blows !!!! The worst company on earth to deal with ! Their latest and greatest X1 platform was forced down my throat and has not worked correctly since it was installed...
View ArticlemyQ Chamberlain Garage Door Control with XHS
Can we add the myQ Chamberlain Garage Door Opener to the XHS system yet?
View ArticleRe: Icamera 1000 setup with Touchscreen
I think the camera was restored to factory because i can see it, in my wireless network.How can I set up the camera to sync the netgear router from comcast?
View ArticleRe: Icamera 1000 setup with Touchscreen
Here's the link to the xfinity video to pair the camera: https://www.youtube.com/watch?v=eOQIQ2dKzm4 Just pay attention to the dongle swaps.
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Xfinity Home During a Power Outage
I have found through experience that the "battery baggie" for the Touchscreen Contol Pad is good for about three minutes. So what happens during a power outage? No functions? Use the downtime to swap...
View ArticleRe: Motion senson
The cat will trigger the motion detectors.It will also trigger if your drapes move due to a breeze from an open window.. I've learned to arm the system using STAY when there are open windows or cats...
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Re: Motion senson
The motion sensors should be pointed away from windows and doors to prevent false alarms, If your cat is a normal size cat, and not a lion or something like that, you should be fine. Top of my head,...
View ArticleRe: Need an e-mail address to file a complaint
Try : We_can_help@cable.comcast.com or Twitter: https://twitter.com/comcastcares
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Re: Motion senson
Big house, with multiple motion detectors in various rooms.My cat loves to jump on the bed in the master bedroom which sets off the MD. No, that's not my cat
View ArticleNeed home security certificate
Need you to mail me certificate so that i can get a discount on my home insurance
View Articlecracked touchscreen
the touch screen has a crack on it. it was never dropped, just sitting on the counter. how can we get it replaced? thanks
View ArticleRe: Hackers and Comcast Home Security
I CAN RELATE TO YOUR SITUATION. The same with my neighbors and maintenance. I have been living under the stress of having practically all I have owned; being stolen right in front of this so called...
View ArticleAbility for Outdoor Camera to Record on Motion
When will functionality be available for outdoor cameras to record on motion or record continuously 24 hrs / day? I have a camera that displays my front door and I want to be able to automatically...
View ArticleCan't arm security system
Can't arm system, it states can't arm, side window communication failed
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