Disable "Arm Away" Continuous Beeping Tone?
Is there any way to disable the continuous beeping alarm sound while "arm away" is arming? Both the screen and wall mounted keypad beep upon arming this way. I don't want to necessarily use "Arm...
View ArticleRe: Weather Channel App not updating temperature
Hello everyone-Sorry for the delay on this but received word today that this should be fixed through propagation starting this evening through tomorrow. Please try a reboot of the touchscreen and see...
View ArticleRe: Centralite Keypad Battery Problem
Since you were just installed we would have sent a tech to replace the batteries. If you still have problems with that keypad let me know via pm. If you order online check out the site below....
View ArticleRe: Touchscreen communications
It's called a smash and grab- if someone were to destroy or tamper the touchscreen in an armed state a signal is sent to the monitoring company.
View ArticleRe: Keypad Volume
Hold number 2 to make louder and hold number 5 to make lower- this is for the Centralite keypad
View ArticleRe: Text message alarm
Are you still having problems? It shouldn't just stop working-trying logging into the subscriber portal and review the rules and alerts and see if the correct rule/alert is setup.
View ArticleRe: Door Chimes
I just tested this with my siren repeater and the chimes do not pass through the repeater. Only indicator is a red/green light that lets you know if a door/window is or has been open/closed.I'll talk...
View ArticleRe: Can't acknowledge smoke detector tampered message
Couple things around smoke detectors.Most municipalities will automatically dispatch fire co if you remove batteries or tamper with the device. Sounds like you are not in one of those locations. I...
View ArticleRe: Update Thermostat error 317122
From app, touchscreen and thermostat all same issue where you can't adjust temp? Which thermostat is it? You can push the reset button under the top horizontal cover.
View ArticleRe: Weather Channel App not updating temperature
Daily temp not updating on device in KC. Five day forecast correct so it must be software problem.
View ArticleRe: Centralite Keypad Battery Problem
Thank you. At this point I already ordered the batteries through Amazon. It doesn't look like they will be hard to replace. If the batteries run down quickly again, I will ask for tech support....
View ArticleRe: Centralite Keypad Battery Problem
We went carefully through the battery inventory list at Target and that battery number was not listed. That is why he told me that they don'tcarry them. I do not shop at Walmart for political reasons.
View ArticleRe: Weather Channel App not updating temperature
Just got off the phone with Infinity Home Security support. They have no ETA as to when the current weather condition screen will be fixed by the data sender. None.I live in St. Paul and according to...
View ArticleRe: Weather Channel App not updating temperature
If it's been impacting you for 3 weeks it's unrelated to this issue. Fix from weather channel is in place and reaching any impacted touchscreens. Try a touchscreen reboot and make sure you have network...
View ArticleXportal video monitor does not work
In xportal video don't work because of the plug-in on my chrome Brower how can I fix the problem
View ArticleRe: Weather Channel App not updating temperature
Still not working here in KC after four reboots throughout the last two days🤔ComcastPeterB wrote:Hello everyone-
View ArticleRe: Weather Channel App not updating temperature
Just tried two reboots. I unplugged everything including the touch scree. I then reconnected the cable modem, Xfinity home router (waited for blue light to reappear) and my wireless router in that...
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Re: Weather Channel App not updating temperature
Still 60 degrees and a light N Wind at 5 mph. Humidity at 64 pct in this weather world where time has come to a standstill. Well the time is correct. Just did a reboot of touch screen and no change....
View ArticleXfinity home touchpad cant connect to broadband after power outage
Hello, So i had a long power outage. WHen the power came back on my touchpad wouldnt turn on. After removing and replacing the battery it finally booted. However, it is not connecting to the...
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