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Home Security Sensor issue - Door sensor showing open

Is there a sound that my opening the door should make -- My sensor on my computer shows open and no light is showing on the actual sensor mounted on the door.  I did the home installation myself and...

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Gateway 2 wireless router

Apparently per Xfinity wireless support my slow internet connectivity is due to the large number of devices I have connected to our current router....even though typically only 1 is streaming - others...

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Modem Upgrade

When I took up Comcast's offer to upgrade my modem, I'm quite sure the promotional material said I did not have to return my existing modem. Now I have customer service telling me I will be billed for...

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Re: FEELING DUPED BY HOME SECURITY CONTRACT

It was installed on October 26, 2013 my problems began on November 29, 2013 three days later.

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Re: FEELING DUPED BY HOME SECURITY CONTRACT

When a tech came out he informed me that the receiver was "fried" I believe he called it the receiver that go with the router.

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Re: FEELING DUPED BY HOME SECURITY CONTRACT

The touchscreen? If it is should be replaced

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Re: Worst investment ever, paying to much for non-working system.

Well here it is over 24 hours later and no replies.

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Maximum Amount of Sensors

I believe its 48???  I have 49 sensors and It won't let me add the 49th. It actually lets me add the 49th but then randomly removes a sensor.  Is there a way to add more??? will they be upping there...

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Re: Thermostat_Fan

I am having the same problem. On my touchscreen (controller) fan options are off and on, there is no auto.

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page changing and cookies

i have been having problem with my internet chaning from 1 page back to comcast page saying please turn cookies on any sugestions

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Re: page changing and cookies

I am guessing you are running IE? It isn't comcast it is the sites you are viewing.....Some sites are very particular ( spammy) and demand cookies.  Here is a link for IE to turn them on, if you have...

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Re: Worst investment ever, paying to much for non-working system.

I guess the forums are just another useless service from Comcast. 3 day's no response.

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Motion sensor pairing?

Anyone know how exactly to pair a Visonicn M#NEXT PLUS K9-85 SMA motion sensor with my Technicolor TCA203 touch pad? And please don't bother with the link...

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Re: How to turn off the system generated sounds from the key pad

I am having the same problem as that described by cpuman_david. Chime has been turned off at key pad but continues to make tone on opening or closing any door.

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Xfinity Home App

GreetingsLast night I tried to disable my alarm with the current app on my Andriod.I received this message."Alertunfortunately your home system appears to have an issue connection to the server, so...

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Re: Xfinity Home App - post deleted

1

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Re: Modem Upgrade

gotta return the equipment, comcast will charge you for it.

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Re: Troubleshooting Panel Communication Failure

Thanks for the response.  I do have a takeover.  One question - Out of range of what?  Router?  Touchscreen?   The WiFi router is in the same room as the security panel (it is in a closet).  The...

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Camera is inoperative on a 3 day old XH350 system

Is there a way to fix my brand new camera? The other two cameras work, this one just went out a Yesterday morning. Please help me out. Cheers and Merry Christmas

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Added my OWN sensors that I bought online. Getting charged?!

Called xfinity billing. They said they will call me back and get it straightened out. Upon installation I only had the preferred and paid for nothing only a few sensors installed. Put in my sensors I...

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