shaf,
shaf wrote:yes the thermostat used is made by a company called "Radio Thermostat". The comcast technicians and company service tecnicians had no clue what a heat pump was. the thermostat company did explain the three settings that helped. one was all auxillary one was combination and one was strictly heat pump. We went miles further in discussion/technical, but ill save it unless your interested.
can you help me? My thermostat was installed today. Heat works great but its aux heat pump. No the regular heat that I'm used to. On my old unit aux heat cam on when the need arose. Can calling the manufacturer help? How did you resolve this issue?