Re: Motion sensor help
Wait a minute. You can only turn on the motion sensors in the Armed Away mode and then only if you actually open and close a door? How does this make sense for anyone who wants their motion sensors on...
View ArticleExtremely dissatisfied customer--Need Help
I had my system installed in June 2013 and it has never worked on a regular basis. At present, it has been down since 12/5. I have called Comcast Central dozens of times and the issue has been...
View ArticleTiVo roamio receiver
How much is the card for the TiVo receivers that unscrambles the signal .
View ArticleWhere by buy approved TG862G/CT router/modem combinations
Don't want to keep leasing for $8/month. Help where to buy reliable, debt free ARISS TG862G/CT, or equivalent, modem/router combinations. I see these on eBay, but I understand before one is usable,...
View ArticleRe: outdoor camera setup
I recieved Hub, power/ wan cables, and camera in my packet. No instructions are available. I have everything connected and now I am at standstill.
View Article802.11ac modem?
I currently have an SMC gateway for internet and phone service. I am interested in upgrading to the newest WiFi standard of 802.11ac. Does Xfinity have a compatible modem available?
View ArticleRe: outdoor camera setup
Possibly the name of the camera or camera package may help to figure things out.
View ArticleRe: outdoor camera setup
Is it an indoor or an outdoor? Do you have lights? You need to have it hooked directly with Ethernet to the security router first.
View ArticleRe: outdoor camera setup
It's Indoor/Outdoor Camera. Finally (6 hours later) spoke with comcast help rep . Told me she has activated the camera and it will be in working order in no less than 4 hours. WOW !#@# I guess a lot of...
View ArticleRe: Extremely dissatisfied customer--Need Help
It is the day after my post practically begging for somebody from Comcast to take responsibility to fix my home system. No response. Oh, and when I tried contacting via chat yesterday, Comcast's chat...
View ArticleRe: Can't see red letters when registering.
BKAK123, I finally had some down time to try out the new modem again. I'd printed your instructions and was all set to view the source code. After leaving everything unpowered for about 15 minutes I...
View ArticleRe: Extremely dissatisfied customer--Need Help
When you can't resolve a problem using the regular customer service channels, send an email to "we_can_help@cable.comcast.com". Include: Account number Full name Service address Best...
View ArticleApps
Just had Home installed.Everything seems fine except the apps on the touch screen.When I try to start them it times out saying "no internet connection"I can test the connection via the touchpad menu...
View ArticleRe: Extremely dissatisfied customer--Need Help
Steve555_2000 wrote:I had my system installed in June 2013 and it has never worked on a regular basis. At present, it has been down since 12/5. I have called Comcast Central dozens of times and the...
View ArticleRe: thermostat and heat pump
shaf,shaf wrote:yes the thermostat used is made by a company called "Radio Thermostat". The comcast technicians and company service tecnicians had no clue what a heat pump was. the thermostat company...
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