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Billing for Xfinity Home Security System

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I have been a Comcast customer for quite a few years and recently we decided to go to Xfinity Home Security.   On receiving my first bill I had sales tax added that was really high.  Approximately $40.00 high.  After 3 hours of conversation with Xfinity Home Security people, I knew before they did that the taxes were due to the upgrade.  Where I live the tax rate is 8.7%.  Xfinity people told me that the computer figures the taxes automatically and they could not itemize my bill and tell me how they came up with these charges.  I feel that this is very poor that the so called experts that you talk to cannot explain their own billing process. The bill was over $500.00 and the tax rate of 8.7% does not factor in at all.  I am now saying "GOOD BYE" to Xfinity Home Security System. Unless someone can help me understand the bill.


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