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Re: Disable Eco Saver?

jttdale, I am so sorry it took so long but our team has removed Ecosaver from your account. Apologizes for the delay,Joe

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Re: Exfinity Home-need updated certificate

The tech that did your install should have left you a welcom package containing 1 signd by him..

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Re: Exfinity Home-need updated certificate

Hi esladek My apologies that you didn't receive the certificate, i sent you a pdf of the certificate to the Comcast email and sent you  a private message on how to access it. ThanksJoseph

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Re: home security keypad doesnt work

Hi staciee3 Sorry about the issues with the keypad. If you have checked the keypad like ryanpg stated and are still having issues you can send me a private message so that we can schedule an...

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Re: Will the GE Link Light Bulbs connect to Xfinity Home System?

Bump

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Re: Exfinity Home-need updated certificate

Yes, thank you.

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Re: Philips Hue

Just curious if anyone else has tried this. I have and cannot get it to work. Both run off Zigbee, I believe, so I thought it may be possible, but the Comcast app cannot ever find the lights.

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Re: existing equipment

Ricard0,I did a take over on components of my old wired system and added serveral Comcast wireless devices.I do have one small problem.I still have the Honeywell keypad in addition to my touch screen....

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XFINITY: Can we get some help on features and issue requests?

Background: I've had this system since November.  Worked most of the connectivity glitches out. XFINITY REPS:  PLEASE RESPOND AND PROVIDE FEEDBACK. Here are some features we need: 1.  Allow us to turn...

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APP for Mac Computers

Why isn't there a APP for Mac Computers?

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What do you do when touchscreen freezes in armed status?

What do you do when touchscreen freezes in armed status?  Xfinity alarm

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I added a range extender. How to I change the settings for Xfinity home...

I added a range extender to my home wifi, which resulted in a new connection name. How do I change the settings for the Xfinity home control tablet?

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Re: What do you do when touchscreen freezes in armed status?

You can try to disarm it with your phone app or with the keypad. You will most likely have to remove the battery to reset the touchscreen so if you can't disarm it call comcast before doing anything. 

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Re: I added a range extender. How to I change the settings for Xfinity home...

Xfinity Home works on a hidden network. Adding a extender to your personal network should not effect the security network as long as you didn't factory reset your xfinity home router/ gateway. The...

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Re: APP for Mac Computers

We are lucky to have any app....

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Re: Xfinity Home Security and routing questions

My installation story (and "possible" issues) are a little different.  Original set up before Comcast Home was ARRIS 722 Cable Modem.  Airport Extreme Gen 5 (supplying both a 2.4 and 5 ghz networks)...

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Re: I added a range extender. How to I change the settings for Xfinity home...

Thank you.

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New Phone Modem Expected but not received

I have been told repeatedly on several months that you will be sending me a new phone modem and that I would receive and email confirming this. I have not heard anything. I recently talked to a...

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Billing for Xfinity Home Security System

I have been a Comcast customer for quite a few years and recently we decided to go to Xfinity Home Security.   On receiving my first bill I had sales tax added that was really high.  Approximately...

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New Phone Modem Expected but not received

Moved to Xfinity Voice

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