I've had Comcast security for about a year. Last night, my alarm went off at 3AM and the police came. Looking at my activity history the first thing that happened was " AC Power lost". The same minute also shows Zone Motion Alarm tripped, and then the alarm starts going off.
This is the second time I've had this exact problem. There was no motion around the motion detectors during that time, I reviewed all footage.
Can someone let me know if this is from a faulty Touch Screen or faulty motion detector?
I'm going to switch to a better security company this week if I can't figure it out. Not willing to be woken up in the middle of the night again because of Comcast.