xfinity home with bridged DPC3941T
Hi, I just got my Xfinity Home installed yesterday. It was a "panel takeover" install. Meaning they used my existing wiring and replace the keypad and the mainboard. To get the touchscreen working the...
View ArticleRe: xfinity home with bridged DPC3941T
Why didn't you question this at the installation? Typically the answers here are by other users...you should call Comcast with your question, but good luck with that!
View ArticleRe: About to call and break my new Home Alarm Agreement....
Any update on your issues. I just purchased the home security system, and I'm experiencing the same issues, especially the cameras. Sometimes they connect, and sometimes they don't.
View ArticleRe: xfinity home with bridged DPC3941T
Thank you Capt. Obvious. If you have nothing constructive to say then don't say anything. You might as well have posted "1st!" as your reply it would have been about as useful....
View ArticleRe: want to add additional door sensor
Hi plsphar12 You can call 18552315578 so that we can setup a work order to add the sensor and schedule a tech to get the sensor paired.
View ArticleBroken Door Sensor
One of my Door Sensors has broken. needs new parts How do I get an replacement
View ArticleRe: Please help with smoke alarm.
I WILL BE CANCELNG MY SERIVICE ASAP AS I HAVE RECEIVED ZERO HELP FROM COMCAST REGARDING THIS MAJOR ISSUE. I do not want to have thousands of dollars in fines from the police because of comcast...
View ArticleRe: Broken Door Sensor
Comcast only has a 30 day guarantee on there sensors once in your house. If this door need to be secured you will need to buy a new sensor from them. Did it break or just fall off the wall? Alot of...
View ArticleAC Power lost to touch screen and motion detector tripped
I've had Comcast security for about a year. Last night, my alarm went off at 3AM and the police came. Looking at my activity history the first thing that happened was " AC Power lost". The same minute...
View ArticleRe: About to call and break my new Home Alarm Agreement....
Mostly just had to ensure my cameras were close enough to get a good signal. If they were on that boundary, they cause issues.
View ArticleI will be canceling my Xfinity Home Service
The major issue with the smoke detector, and having no one willing to help with them has led me to decide to cancel my service in the next few months. 1. Comcast calls police when batteries are low.2....
View ArticleRe: Setting Alarm
Yes. You have to turn that zone off before you arm the system. When you disarm the system, the door becomes active again, and if you want the door off again, you have to do it each and every time...
View ArticleRe: AC Power lost to touch screen and motion detector tripped
Could be several reasons. You have to have a tech come out, and be lucky enough that he finds the issue. Unfortunately you can expect unusual issues with this system occasionally for no apparent...
View ArticleRe: About to call and break my new Home Alarm Agreement....
Only option is tech calls, and getting lucky that you get someone who knows what they are doing...
View ArticleCertificate of Alarm System
Just got home security system installed to day. Need to know which do I check, in the following statement, which is listed on the card I am susposed to provide my insurance company? The System: Is...
View ArticleRe: Certificate of Alarm System
that portion should have been filled out by the technician. if you got the home security with the touch screen and not the Home control without the touch screen. then it should be filled out that you...
View ArticleRe: About to call and break my new Home Alarm Agreement....
Sometimes I can't see my cameras either, especially on my phone. Here's the deal, both cameras are in good signal range. It's their software, possibly their mobile app, possibly the operating system...
View Articlewhere can i purchase the power adaptor for the icamera
my power adaptor for the icamera (indoor/outdoor) has been damaged where can i purchase a new one?thanks
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