That is just awful. I just got mine security only had it 7 hours and the touchscreen box is has gone out. They can't send anyone to help me until Monday. This means I will not have service for 5 days and oh I was offered a credit for them coming and installing it. Oh did I mention that they had to cancel on monday because they had over booked and had no one to come install for me after I took off work!! Maybe that was my sign to say NO YOU KEEP THE SYSTEM!!! uugh ...
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