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add smoke alarm, other devices??

I just bought a bunch of used (new to me) items for xfinity home.  They include - Bunch of door/window sensors- Smoke alarm- Additional wall keypad- Water sensors- Add'l motion sensors-Keyfob Is there...

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TV problems

we are having trouble veiwing programing.  yesterday the screen was braking up. today it only tells us the this channel should be available shortly

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TV problems

Not *home security* equipment related.

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XFINITY HOME techicolor PANEL INTERFACE BOARD LOST POWER ERROR MESSAGE BEEPS

XFINITY HOME, PANEL INTERFACE BOARD LOST POWER ERROR MESSAGE BEEPS INTERMITTENTLY.  I DOUBLE CHECKED THE POWER ADAPTER, EVEN PLUGGED IT INTO A UPS BACKUP JUST INCASE, NO GO.  I STILL GET THE ONE BEEP...

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Re: Remove stand from Xfinity Home Touchscreen

Where exactly is this tamper switch?  I have removed and installed the stand several times and I did not get any message saying tampered like I do when you disassemble a sensor.  I do see a small...

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Alarm sensors in "trouble", caused false alarm at 5am :(

The problem started yesterday when I was sitting at my desk and my keypad started beeping and said that the keypad peripheral was having trouble communicating.Peripheral Trouble - There are no more...

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Re: Alarm sensors in "trouble", caused false alarm at 5am :(

You would have to call Comcast to get those issues resolved. 

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Re: add smoke alarm, other devices??

Check these forums or YouTube...you need the installers security code...

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Cannot arm xfinity home

Getting error code 317030 when trying to arm my home security system. Anyone else have this issue? Can't get anyone on the "24/7 help line"

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camera not operating

Just had security system installed yesterday. The front door camera is not working properly it come on for about a minute then goes out for 30 minutes. What can I do?

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Exfinity Home-need updated certificate

How do I get a copy of my updated certificate showing I have a home security system for my insurance company? 

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Re: Cannot arm xfinity home

Hi Ihblaise My apologies with the issue you are experiencing  trying to arm your system.Are you getting the error on the application or touchscreen. You always do have the option of rebooting the...

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Xfinity home touch screen controller is frozen

My xfinity home security touch screen controller is frozen.  I cannot get it to return to home, weather or time.  It is on the security screen to arm/disarm the system but the touch screen is not...

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low battery warning, how to clear

I got a low battery warning on my security system touch screen re the thermostat. I changed the batteries in the thermo. The touch screen continues to emmit an audible alarm regarding the low battery...

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last name spelling. is incorrect

in the my account section it shows i don't have home activated. please correct my last name spelling. A great tech who was very thorough installed our equipment. Just because he mis-spelled my last...

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Re: low battery warning, how to clear

From another post:Just happened to me..low batteries. Had to follow these steps as others have recommended, AFTER installing new batteries (behind bottom cover, which slides forward):1. Power off...

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Re: last name spelling. is incorrect

You must call Comcast...posting this forum will not solve your issue.

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Incoming calls

Not *home security* equipment related.

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Re: camera not operating

Call for service... First try unplugging and plugging in again...

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Re: Remove stand from Xfinity Home Touchscreen

When you remove the table stand, you'll notice that on the top right corner of the stand, there is a little plastic pin that inserts into the tamper switch. On the back of the touch panel, there are 4...

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