Customer Purchased Equipment For XH Security System?
Hello, Has anyone outthere who has the XH security system purchsed their own equipment to enahced the system and installed it themselves? I recently had a system installed, but only the basic...
View ArticleMy motion sensor no longer flashes red when triggered
When you walk in front of the motion sensor it no longer flashes a red light.It stays dark all the time.My control panel still reads it as green and "still".What does this mean?
View ArticleRe: My motion sensor no longer flashes red when triggered
It's probably ok. Normally only flashes red occasionally, not each time you pass through its path.
View ArticleRe: The entire system
Per a previous conversation, I called to have a technician change the thermostat that doesn'r respond to the schedule. I don't understand why no one can just listen to me. We spent a half an hour...
View ArticlePlease bury the cable. It has been 4 months...
Not *home security* device help related.
View ArticleRe: Adding More Cameras
I am trying to add a camera and I do not have the option on my touch screen to add a camera anymore. I only have one camera. Any thoughts?
View ArticleRe: Xfinity home touch screen controller is frozen
Our Xfinity home touch screen is also frozen. The only action that it will do is return to the home screen with the button, but you cannot do anything using the screen. The battery seems to be ok...
View ArticleRe: Adding More Cameras
If I'm not mistaken, you need to add video monitoring to your account to add additional cameras
View ArticleCertificate for Xfinity home for Insurance Comoany
I need to get an update Certificate form Xfinity Home to prove the fire and burglery is monitored . I have called a dozen numbers and finally got referred back to the orignal number I started with,...
View ArticleRe: Xfinity home touch screen controller is frozen
Here are some instruction in case the touchscreen freezes again. Remove the stand from the back of the TouchScreen. To avoid triggering the panic button, do not put the TouchScreen face down when...
View ArticleRe: Certificate for Xfinity home for Insurance Comoany
edwiltonmanors wrote:I need to get an update Certificate form Xfinity Home to prove the fire and burglery is monitored . I have called a dozen numbers and finally got referred back to the orignal...
View ArticleRe: Exsisting alarm system
Really. Incredible. Comcast did come out AGAIN & drilled a hole in my house for a "dedicated" phone line. What a waste of time! Did NOT help. We had to pay our alarm company to fix what was a minor...
View Articlecancel my home security
I would like to know how to cancel my Home Security System from Comcast. it has been a pain to have, it beeps non stop. i am not happy with it and would like to cancel, please let me know when I can do...
View ArticleXfinity Security Scam
I am posting here as I can find no way to contact Comcast in the form of a letter? I have spoken to an agent by phone the past 3 months with the misconception that each time my problem had been solved....
View ArticleRe: Xfinity Security Scam
Hi alison33 My apologies with the whole xh issue. Since the equipment was returned before the 30 days the xh contract has been terminated and the account credited. ThanksJoseph
View ArticleRe: Signs
Hi kathull22 Here is a link to the Comcast store where you can order the signs...
View ArticleRe: My motion sensor no longer flashes red when triggered
I had to reboot the controller and then run a testing the motion sensor to correct this problem as it was totally non-responsive before
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