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Re: Outdoor Motion Sensors
Hi Jake, Please read my other post and that should enlighten you! I use sensors outdoors with no problems whatsoever!...
View ArticleCamera monitor goes round and round and says buffering
For days and days monitor has been spinning and says BUFFERING. IM READY TO CANCEL COMCAST ALTOGETHER!!!
View Articlecamara wont turn on
my camera stoped working out of no where. I tried resetting and unplugging camera and plugging back in but it still will not power on?
View ArticleRe: Camera monitor goes round and round and says buffering
i had the same problem. Your going to need a tech to come out. The camera is malfunctioning. If the camera is showing the red light and Is powered on, try reseting the system from the controll center
View Articlecertificate for insurance company as proof of security system
How do I get a copy for my insurance company as proof of my home security system. I have spend two days on the phone and still no certificate has been emailed to me. First email did not even come...
View ArticleRe: certificate for insurance company as proof of security system
Login into xfinity.com Its now available under "My Account", "My Services" then select Xfinity Home. Scroll down and you will see where it says Certificate of Alarm. From there you can view/download.
View ArticleRe: Xfinity home certificate for homeowner insurance
Login into xfinity.com Its now available under "My Account", "My Services" then select Xfinity Home. Scroll down and you will see where it says Certificate of Alarm. From there you can view/download
View ArticleThermostats in a Zoned System
Hi all, At installation yesterday, I asked to add an additional thermostat which I was told I couldn't do and then was told I couldn't even add one because we have a zoned system. 2 separate...
View ArticleRe: XH App & Touchscreen
My touchscreen has been stuck on the main home screen for over a week, when you touch any of the apps the screen goes gray for about two minutes then goes back to the home screen. Is this issue you...
View ArticleRe: Set a Motion Sensor to Trigger Camera?
Are you saying that motion detection works on their outdoor camera now? Did you have to call in support to enable it?
View Articlearmed away
My husband talked to someone yesterday about this and did a lot of different things and this morning it did it again. I first sent a message last week. Please get us some help. The camera is still not...
View ArticleOrange Box Around Camera
Hi all.. So I have my screen saver on our touchscreen setup to view my 5 cameras. Every so often on the 1st camera.. and always the 1st camera.. and it's the same camera.. an orange square pops up...
View ArticleRe: Would like to switch Wink supported devices to X Home. When will that be...
Just noticed today, on my Xfinity Home App, there is a notification of Beta support for a Lutron Smart Bridge + Caseta dimmers! WIll be insteresting to see if other Wink supported devices will also be...
View ArticleRe: Nest Support
Looks like Works with Nest is up and running Currently only supports thermostats....any news if Protects (Smoke detectors/carbon monoxide dectors) will be added and also let the data be sent to the...
View Articlecan you record off security camera to sd card, which is available in the xh...
can you record off security camera to sd card, which is available in the xh touch pad
View ArticleInstall Support
Posting here in the hopes that someone will assist in resolving my outstanding issues. I have an open ticket with Xfinity Home and an open ESL ticket. Both have been escalated to management, and both...
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Alarm Triggered 5 hours later !
I just had Home Security service installed on Thursday , everthing has been Good up until Sunday morning. ScreenCap below explains. Has this happen to anyone else before? i called Home Tech Support ,...
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