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Comcast land line phone does not recognize pound sign when I try to pick up...

I have ALWAYS been able to pick up my Comcast land line phone and  call my Verizon cell phone and pick up messages that were left on my Verizon cell phone. This was accomplished by dialing my cell...

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XB3 Gateway and XFinity Home Security router (Netgear)

New XB3 Gateway installed... Can I dump the XFinity Home Security Netgear router? If so, how to configure? Thx

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Re: cert of alarm system

Moved to own thread

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Re: cert of alarm system

How do I print out my certificate of alarm system

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Re: cert of alarm system

Deverie2 wrote:How do I print out my certificate of alarm systemHave you gone here yet https://customer.xfinity.com/MyServices/XHS

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Thermostat is not responding - turn off and temperature still going up

Anyone having issues with their thermostat under Xfinity Home. My thermostat started steadily increasing the temperature even if I turn it off it is still rising hours after its off. Currently it's...

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XFINITY HOME

MY CONNECTION TO NETGEAR HUB HAS DISCONNECTED.  I'M CONNECTED TO WIFI BUT NOT CONNECTED TO HUB? DON'T KNOW HOW TO RESOLVE THIS.  I CANNOT  ACCESS MY CAMERAS

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Re: Xfinity Home system does not send texts

Good luck with tech support I had to learn everything by watching videos and such. I can say I've had my system since July and love it, I just added a repeater siren I'm always upgrading it myself....

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Re: Motion Sensor Tamper Condition - Screwed

I am having the same problem.  Changed the battery and cleared the tamper warning on the touch screen but now I cannot arm the system due to a "trouble condition".  I don't think I damaged anything as...

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Re: Xfinity Home system does not send texts

Still no answer. I'm going to call in on Thursday and get ready for a loooooong phone session as usual. I'll probably talk to 100 different people all with 100 different ideas as always, too. But I'm...

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Re: Motion Sensor Tamper Condition - Screwed

Hi, Did you also try re-booting your Touchscreen ??? Best reagrds,Jim

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my motion detecter in hall has never worked guy that came to look at it said...

i have had trouble with the system ever sense i got it i write down my email address and password double check it next time i log in it says wrong user name or pass word i am not changing  it  so whats...

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Comcast land line phone does not recognize pound sign when I try to pick up...

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Re: Weather channel

I would check the screen saver setting to make sure it didn't reset to default (which I believe is no screen saver).  I have mine set to the clock so not sure if Weather Channel works or not. The...

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Comcast Utility Pole - Low Hanging Cable Line

Moved to customer service

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Re: Xfinity Home system does not send texts

Texts have been showing up hours later for me lately. Over the past week, I even received texts from Xfinity home a day after they should have arrived. Something wonky is going on.

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Re: Xfinity Home system does not send texts

I spent over an hour with a Tier 3 tech last night who couldn't get it to work with texts. We got emails alright, but texts, never. Not even hours later, after we were done. He said there was a known...

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XH Devices model numbers?

Hi does anyone here know of XH device model numbers used by the Comcast in new installations? I been reading older posts and have seens some fold post some of the model's but I want to be sure about...

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Re: I have adt

Hi mum402 -  The best thing to do would be to set up a consultation to assess the equipment you currently have.  You can call this number 877-591-2503 to set one up. Thanks! Rachel

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Xfinity Home Reps are Stating that there is not a 12-month manufacturer's...

I just got off of a one hour call with Comcast over a malfuntioning door sensor which is only 8 months old. I was under the impression that it was covered by a 12 month manufacturer's warranty,...

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