Re: turn off tamper message for sensor after changing battery
drtomd wrote:turn off tampering message after changing sensor battery on security systemThe tamper warning should reset after a short period of time after the sensor cover is replaced....
View ArticleRe: Can't Pair SMC Glass Break Sensor
dave-o-matic wrote:I am attempting to add an SMC glass break sensor to my system. Per the instructions, I go through the menu to Settings>MasterCode>Sensors>Add a Sensor>Next. The sensor...
View ArticleXfinity Home and my current equipment ( Z Wave )
I called today and spoke to a tech - I told him that I'm currently with a Telguard HomeControl system which is Z Wave based - I have 15 light switches - 2 thermostates - 3 door locks - 2 garage door...
View Articleadding a camera
I currently have home-secure. I have one camera, recently I bought 2 more cameras- I visited the forum and found instructions to pair additional cameras. Problem is, my touchscreen has no option to...
View ArticleRe: Home security touch pad
My power went out today as well and now we have no security my touchscreen is black and I tried to set the alarm and it isn't setting.
View ArticleUpdate WiFi password for alarm
I just updated my password for my xfinity WiFi and now my alarm system is not connecting to broadband. How do I update the password on my alarm system?
View ArticleRe: Home security touch pad
JLewis1, Can you try to disconnect/reconnect the power cable from the outlet you currently have it plugged into? Your touchscreen is reporting no A/C power. If that doesn't work, can you try to connect...
View ArticleRe: adding a camera
ebest2000 wrote:I currently have home-secure... How do I add a camera?The XFINITY Home Secure package requires all equipment to be installed by a technician. If you would like to have a technician come...
View ArticleRe: Xfinity Home and my current equipment ( Z Wave )
The XFINITY Home system uses Zigbee (and Zigbee-compatible) devices and equipment. If you'd like to check on a specific piece of equipment, you can reach out to our customer support team at 1-800-XFINITY.
View ArticleHow to remove device from Home Secure Panel
I have a door sensor I would like to remove from my devices .... how do I do that without always having to bypass it. I want it totally removed from my system... Any help would be appreciated.
View ArticleRe: How to remove device from Home Secure Panel
If you would remove a device from a door (likely external door), why have a home security system?
View ArticleHow to get outdoor signs and window stickers for security system?
Xfinity installed their tv, internet, and phone as well as wireless security system on November 11, 2015. Installer had no signs and stickers but he promised to drop some off. So far this hasn't...
View ArticleCamera time out
Is there a way to set the camera automatic disconnect time? If there is no "activity" my camera disconnects after about 30 seconds. I want to have it stay connected until I am finished monitoring.
View ArticleRe: How to get outdoor signs and window stickers for security system?
Warren3 wrote:I have several acres and need several signs. Any help appreciated.Hi Warren3! If you can tell me how many signs you'd like, we'll see what we can get out to you. If you'd rather not post...
View ArticleSensor batteries
Whose responsibility is it to change the batteries in the alarm sensors.
View ArticleBest place to put camera at home?
Is it a good idea to place the camera outside the home or inside the home? I have ONE camera and want to have it placed in the best place possible. Thanks for the feedback.
View ArticleRe: Best place to put camera at home?
The best place is inside:Place the camera on the wall as far up as you can to capture most of the interior.Try to get all the entrances.Also, chose an entrance door you will leave from, then set the...
View ArticleHome Security System
I need proof of my home security system to provide to my home owners policy for a discount.
View ArticleRe: Sensor batteries
Kimbud wrote: Whose responsibility is it to change the batteries in the alarm sensors.Hi Kimbud! Customers should ensure that the batteries in their alarm sensors are working and to replace them when...
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