Low battery on your sensors? Check this out!
Learn how to replace the batteries in your XFINITY Home devices. When some devices' battery begins to expire, a low-battery alert displays in your XFINITY Home Subscriber Portal, on the XFINITY Home...
View ArticleRe: Camera time out
Jimb101 wrote:Is there a way to set the camera automatic disconnect time? If there is no "activity" my camera disconnects after about 30 seconds. I want to have it stay connected until I am finished...
View ArticleRe: Home Security System
LReyes11 wrote:I need proof of my home security system to provide to my home owners policy for a discount. Hi LReyes11! You can find out more about obtaining a home security system certificate here:...
View ArticleRe: How to get outdoor signs and window stickers for security system?
I wanted to let you know that we've sent out a welcome kit to you that has the items you've requested, and someone should be in touch with you shortly to follow up.
View ArticleRe: How to remove device from Home Secure Panel
bearbean wrote:I have a door sensor I would like to remove from my devices .... how do I do that without always having to bypass it. I want it totally removed from my system... Any help would be...
View ArticleRe: Update WiFi password for alarm
quillan07 wrote:I just updated my password for my xfinity WiFi and now my alarm system is not connecting to broadband. How do I update the password on my alarm system?Changing the password on your home...
View ArticleXB3 in Bridge Mode...SideCar still needed??
I currently have the XB3 in Bridge Mode with the sidecar in Port 1 and then my Airport Extreme plugged into Port 1 of SideCar....is there another way for me to hook this up? My wireless speeds are...
View ArticleHas the procedure for adding a new device changed?
My living room light/outlet controller stopped working, so I went to my XH web portal and removed the device and its rules with the intention of pairing it again. I also have a spare controller that I...
View ArticleRe: Camera time out
John:If I don't move the mouse around the screen then after about 30 seconds the camera disconnects and displays a message that says due to lack of activity and for security reasons the camera has...
View ArticleRe: XB3 in Bridge Mode...SideCar still needed??
Can you run a speed test at http://speedtest.comcast.net with your current configuration and post your results? I'd recommend performing the speedtest while you're wired into your network.
View ArticleRe: Has the procedure for adding a new device changed?
Forgot to mention, I have the "Home - Control 150" self-installed package. There is no touchpad involved, home portal access is via a web browser or mobile app only. I think the bottom line question...
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Re: Has the procedure for adding a new device changed?
Hi craigguerrieri! To answer your questions: Forgot to mention, I have the "Home - Control 150" self-installed package. There is no touchpad involved, home portal access is via a web browser or mobile...
View ArticleRe: Has the procedure for adding a new device changed?
Thank you very much! Yes, that worked... I was able to pair my spare, so the other controller must be shot. Is it possible to exchange the bad one at my local Xfinity/Comcast office? Sorry, I didn't...
View ArticleRe: Has the procedure for adding a new device changed?
I'll PM you some additional information.
View Article4K set top boxes
Any information on when the new 4K set top boxes (Xi4, Xi5, Xi6) will be released?
View ArticleRe: 4K set top boxes
redtail1_1 wrote:Any information on when the new 4K set top boxes (Xi4, Xi5, Xi6) will be released?No, date is still to be determined.
View ArticleNest Cam
Dear Comcast/Xfinity - Home Its great that the Nest Thermostat integrates into the Xfinity UI App (User Interface App) however I and others would love it if it would also work directly with Nest Cam...
View ArticleChanging battery in thermostat
just had to replace batteries in one of my XFINITY Home thermostats, and this procedure, previously posted, still works 100%. The procedure stated in the Comcast link regarding replacing batteries DOES...
View ArticleMotion Sensor showing "still" status despite movements??
My motion sensor is showing "STILL" status despite movements. It should atleast pick up motion regardless of the arm status. Even if it's disarmed, isn't it suppose to show the "motion detected" if...
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