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Re: How can I record live video feed from my comcast home security cameras

Don't you still have to set a rule for an event, say door opening to be able to have the camera record?  I still don't see any way for the camera to detect motion and then record.

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can't pair light controller

I am having troube pairing a light contrloler how do I reset it to factory default? 

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Re: can't pair light controller

What does a light controller have to do with X1 cable TV service? Did you really think the X1 remotes could control lights???X1 remotes can't control any devices beyond TVs and AV receivers.chap52...

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Re: can't pair light controller

I believe he is talking about the lighting \appliance module which is part of the Xfinity Home system.  As far as paring you should be able to push the button on the side in until it starts blinking....

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Re: cameras keep buffering every few seconds or freeze after a few seconds on...

Thanks! Do you mean your wifi router? Do you know the model number?They actually finally made an update a week or two ago to the mobile app for Xfinity home that has helped a lot with my...

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Re: Key Fobs - supported?

 ComcastJohnF wrote: The advanced tech that reaches out to you will be able to assess your specific situation.I have not heard back from an advanced tech.  Thanks

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Re: Key Fobs - supported?

My apologies that you haven't heard from anyone yet. I will reach back out to them to have someone contact you.

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Re: can't pair light controller

spacecadet57 wrote:I believe he is talking about the lighting \appliance module which is part of the Xfinity Home system.  As far as paring you should be able to push the button on the side in until it...

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Purpose of Extra Router?

Hello, I currently have an xfinity wireless gateway (DPC3939 v1) and I am planning to replace it with my own Cable Modem/Router.  Right now there is an extra little 4-port netgear router attached to it...

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Re: Purpose of Extra Router?

It's how the Touchscreen connects to the Internet and also handles the WiFi connection to your Security Cameras. If you get your own modem, you can connect the Security router behind your own Wireless...

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Error code 11311 for thermostat

Is there a fix for this?  I have tried to read though the board and haven't found a fix for this. 

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24/7 live recording

Anyone know what this new service is? Do we need to upgrade to new cameras? I have 6 cams and when I try to access the service it says I need a capable camera. What's the story with this now?

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Error code 11311 for thermostat

App-related error

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How do I change the battery in my touch screen

How do I change the batteries in my touch screen.  It started beeping at 130 in the morning and indicated a low battery.

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HD Cameras

Does anyone know the brand name of the new cams xfinity is selling? Is it the icontrol 2 by any chance? I'm wondering because they are selling them for $199 when Amazon is offering them for $79.

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Re: HD Cameras

They see to be the same.  I purchased one and it is working fine with XH.  The one I got was about $79 also.

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Re: cameras keep buffering every few seconds or freeze after a few seconds on...

Yes, the router is a new Dual Band XB3. It had both 2.4ghz and 5ghz.

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Re: How do I change the battery in my touch screen

BarbTHall wrote:How do I change the batteries in my touch screen.  It started beeping at 130 in the morning and indicated a low battery.Hi BarbTHall! There is a help and support article that addresses...

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Re: 24/7 live recording

cfdc wrote:Anyone know what this new service is? Do we need to upgrade to new cameras? I have 6 cams and when I try to access the service it says I need a capable camera. What's the story with this...

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Power Saving IDEA!

X1-related, not XH

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