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Re: Touch Screen Not Working
Advanced support has let me know that the issue has been resolved for you. I'm glad to hear your system is operating normally again. If this should ever happen in the future, there are a few things you...
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Touchscreen restart now in the My Account app
Did you know you can now restart your XFINITY Home touchscreen right from your smartphone? It's easy do to - all you need is to make sure you have the latest version of the XFINITY My Account app,...
View ArticleAlarm arming beep
We had the home system installed yesterday. I created rules to arm the system at 11pm so I wouldn't forget when going to bed to manually arm it. Went to bed at 10pm, and was woken up at 11pm when the...
View ArticleRe: Alarm arming beep
Hi mishmatta! If you're hearing the beep continuously for 2 minutes, it sounds like you're arming the system on Armed Away. Armed Stay is a 2 minute countdown, but it should only beep once at the...
View ArticleSwitched out my wireless off the xfinity home security system
Post removed for violation Terms of Service Agreement
View ArticleRe: Wireless repeater for home security
Fixed it here: http://forums.xfinity.com/t5/XH-Devices-and-Equipment/Switched-out-my-wireless-off-the-xfinity-home-security-system/td-p/2707301
View Article2-way communication.
Is 2-way communication to the monitoring center when alarm or emergancy trigger a feature that is comming up. I have elderly parents and this may become an issue in staying with comcast home in the...
View ArticleRe: 2-way communication.
Excellent question, davidyoshida! To get a bit more detail, are you asking about functionality like a panic button on the touchscreen?
View ArticleAppalled at this joke of a "security system"
Although I could write a whole essay about this, I will try to sum it up to make it an easy read. After ordering the quad play services in October, it took over a month to get someone to come out and...
View ArticleAdd additional cameras
I have two cameras already. How many more cameras will my system support I would like to add two more .
View ArticleAdding water sensor, need help
Hi, I've had xfinity home for about a year I recently bought a water sensor, but can't figure out how to add it. Online directions say to go to the portal and click 'add device'. My portal...
View ArticleRe: Add additional cameras
Michaeld618 wrote: I have two cameras already. How many more cameras will my system support I would like to add two more . XFINITY Home Secure will accomodate up to 6 cameras in total. If you'd like...
View ArticleRe: Adding water sensor, need help
Hi jerryk1199! It looks like you have the XFINITY Home Secure package, which requires a technician to add devices and sensors to your existing setup. If you'd like to schedule an appointment time,...
View Articlexfinifty home router keeps dropping signal and we have to reset all the time
We just had a tech out last week to add a booster to the system so the router woud not keep dropping the signal to the control pannel for the home security. It has dropped three times in the past...
View ArticleVery dissapointed with My home security camera
Moving due to issue with XH app, not devices
View ArticleHONEYWELL TOUCH PAD CODE
On my Honeywell touchpads I get a Code "OPEN CKT". The touchpads had a slow single beep thoughout night. I don't know how to get the "Ready" code on the pad, and the Honeywell manual does not show...
View ArticleRe: xfinifty home router keeps dropping signal and we have to reset all the time
It is possible that there is some wireless interference with another device on the same channel (not necessarily the gateway). The best thing would be for a technician to verify the details of the...
View ArticleTouchscreen connectivity after new modem install
So I just purchased a new Netgear Nighthawk AC1900 and installed it last night. I have it up and running and the internet is incredibly fast now. The downside though is that my Xfinity Home is now not...
View Article2Gig technologies
Is 2Gig Technologies equipment compatiable with xfinity home security?
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