Cameras not viewable online
For some reason I can no longer see my cameras nor control my lights online anymore. I tested the connections on the control pad and it tested fine, but still there's no online access to my devices....
View ArticleHow to change sensor sounds
I would like to change the sounds for each door sensor. I can't seem to find any information regarding this subject.
View ArticleRe: How to change sensor sounds
7xGigi wrote:I would like to change the sounds for each door sensor. I can't seem to find any information regarding this subject.Please let me know if this help answer your question: Got to your...
View ArticleRe: How to change sensor sounds
Thank you very much. I could not find that answer anywhere.
View ArticleWhich modem to buy
I have Xfinity internet and voice with Comcast. I really would like to buy and use my own modem. Are there recommendations out there for which one to buy. I rarely use the phone, but it's part of the...
View ArticleRe: home security touch pad lost connectivity
Is the Touchscreen responsive? Is it in a frozen state?
View ArticleRe: TouchScreen Apps
Try logging into to your Subscriber Portal to access the apps available for your Touchscreen.
View ArticleRe: Water Sensor Question
You will not tamper or interfere with the System, nor permit others to do so. You agree that, to the extent permittedby applicable law, the Company can record and use all communications with anyone at...
View ArticleRe: Port forwarding stopped working after xfinity Home Security installation
I had the same problem. I was no longer able to remotely access my q-see outdoor cameras. The problem is caused by the router used for the xfinity home security. They install the modem directly to...
View ArticleRe: home security touch pad lost connectivity
Tell us what happened and how you restored it...
View ArticleCamera only works at night
It seems like one of my wireless cameras only works in low light situations. During the day, it shows a black picture. At night, it works just fine, in black and white. Any suggestions? New Cat 5...
View ArticleMotion Sensor Reporting
When logged into the portal and reviewing the zone history, door openings and closures are reported in history, but not the motion sensors. Opening and closing doors can be seen in real time on the...
View ArticleRe: Motion Sensor Reporting
The motion sensor will report when the sensor is tripped and tied to an event. For example, if you Bypass the motion sensor, it will show up in the History.
View ArticleRe: Camera only works at night
The Camera shows up black and white at night if it is in infrared mode (night vision). If your camera is not working during daylight hours, it may be broken. One option is to power cycle the camera to...
View ArticleRe: Motion Sensor Reporting
Turning the sensor(s) on/off does not update the history. As I said before, opening and closing doors when disarmed shows up in history in real time, but tripping the motion sensors does not. The...
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