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Re: Thermostat malfunction

I had some issues with the thermostat too (see another thread). Maybe this will fix your problem:  http://customer.comcast.com/help-and-support/home-control/thermostat-help/? If this is your model,...

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smoke detector keeps disconnecting after batterys have been replaced.

my xfinity home security panel keeps saying the smoke detector disconnects and i have changed the batterys the only other thing that has not been changed is the carbon monoxide dector but it just says...

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poor service

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Re: smoke detector keeps disconnecting after batterys have been replaced.

You should call Comcast.

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Persistent Dirty Conector Warning on Smoke Detector (MCT-427)

Hello, I keep getting persistnet error messages that my smoke alarm has dirty contacts.  Removed from wall to clean and dust multipel times to no avail.  XH site and Visonic website have no support for...

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Re: Persistent Dirty Conector Warning on Smoke Detector (MCT-427)

Did you try calling Comcast? Might just have to be replaced!

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Re: Thermostat malfunction

Did you try to reset? Otherwise call your service provider, Comcast.

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Re: Home security camera goes on and offline constantly

I have the opposite problem, camera at rear of house (outdoor) only works at night, shuts off at sunrise. I cannot begin to tell you how many times I have had repairmen out then it will work fine for...

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Alarm Registration

I did not know this -> http://www.redmond.gov/cms/one.aspx?objectId=1228 I think xfinity should talk about this when they do the installation. My question is has xfinity home done this registration?  

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I need a ups return label

Please send me a return label so i can return a friends comcast box to you. I live at rimersburg,PA. 16248. 

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I need a ups return label

Moved to customer service forum, not a XH question.

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Re: Port forwarding stopped working after xfinity Home Security installation

I had the same issue.  Comcast allowed me to have a second cable modem so I now have one cable modem that just powers my xfinity home and one for my internet connection.  I do not get charged for the...

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Re: Alarm Registration

Comcast does NOT!

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Re: Alarm Registration

Rjmmoon wrote:Comcast does NOT!:-( I thought I'm secure since month but I'm not! 

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Re: Alarm Registration

You are secure if you have the system!

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TOUCHCREEN,GLITCH WHEN VIEWING A CAMERA

Seems like whenever I click on a certain camera on the touchcreen for viewing i get a glitch,I see a spot here and there. 

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Help login into Comcast Netgear Router

I want to get the IP addresses of my icontrol cameras. However when  try to log into the router provided by comcast, rhe username and password does not work, I assme they have changed it. oes anyone...

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Re: Help login into Comcast Netgear Router

You cannot get into the router provided by Comcast for the Xfinity Home Security System.

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Re: TOUCHCREEN,GLITCH WHEN VIEWING A CAMERA

Try viewing on a computer, or phone and see if you have the same problem. If not, ask Comcadt for a service call to look at your touchscreen and have it changed if there is something wrong with it.

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Pairing another motion sensor with touchscreen?

Ok I am tired,I did what I was told on touchcreen,I got the motion sensor to pop up on adding sensors,but than it tells me to trip every sensor,and I do,than press next,and it says no sensor. How do I...

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