Re: Thermostat model
Check out other listings on thermostats. You should find your answer in links to manuals. You will also need an external power supply to power your thermostat as well as batteries for backup. You must...
View ArticleRe: Adding a door/window sensor to a roll-up garage door... Awesome Idea?
I did it a few months ago just using the mounting tape that came with the sensors and mounting them on the rails. I just cleaned the area really well first, then put pressure on them for awhile just to...
View ArticleRe: cameras not working
How far from the wireless gateway / router are your cameras? Are the cameras mounted outside? Thanks,Chris
View ArticleRe: cameras not working
when I had the system installed I had them also install the boosters based on their location distance. They have worked flawlessly for a year until now. Only one is not working and it is not the one...
View Articlesmall keypad
Having trouble arming the system using the small keypad. Also, would like to know how to test the system periodically to be certain that all is working properly. Please provide instructions.
View ArticleRe: cameras not working
turns out that the camera needed to be reset for some reason. the way to reset them is to unplug the specific camera from the power and then plug it back in. the picture came back up in about 30...
View ArticleNot receiving alerts
It's been going on for about a month now, but all of a sudden I am not receiving an alert.. Mainly the "Disarm" alert. Any ideas? I've deleted and re-added it, rebooted the modem, router and the...
View ArticleRe: Not receiving alerts
I would suggest going to the settings icon, enter your 4 digit PIN code, then advanced settings, and reboot touchscreen. This will also ck for a possible Firmware update, and may solve your...
View ArticleRe: Not receiving alerts
Hopefully the problems are not a result of a firmware update as some have posted. Good luck with the reboot, and please keep us posted...
View ArticleRe: Not receiving alerts
Interesting... I know it updated a while ago, and MAYBE that's when this issue started.. When about was the firmware update? I've rebooted and still going on.. .and it's not all the time either...
View ArticleRe: Camera Connection issues
I'm having intermittent connection issues- I have 2 outdoor cameras that at times seem to connect just fine and I can see them both form touchpad and from mobile device, butwill intermittently lose...
View ArticleSystem phased out? Offline for months
Back story, we've had Comcast home security for several years. It came to my attention recently that our system has been offline. We've been setting the alarm but it's not been connected and would not...
View ArticleRe: Xfinity Home Security - Does not work
The City needs to look at how this company is doing business.
View ArticleRe: Camera Connection issues
Comcast has a WiFi Repeater, $49.95 to ensure all your home devices stay connected....
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