Re: Camera not conncected
Have you tried to reboot your touchscreen, modem and security router?
View ArticleRe: Cameras randomly losing connection
I gave up and called customer support. After several "reassurances" that the problem was fixed (which it wasn't), she simply had me reboot everything all at once, which did in fact solve the problem.
View ArticleRe: Cameras randomly losing connection
How do you reboot the system so I can get one of the cameras working again
View ArticleReplacement battery for Home Security system's keypad.
Where would I go to obtain a replacement battery for my xfinity Home System?
View ArticleRe: Replacement battery for Home Security system's keypad.
There are different batteries in the system. Are you looking for one of the sensor batteries or the touchscreen?
View ArticleRe: Security Cameras
Taking a picture every couple minutes with the system really is not what this system is designed for. Typically I would recommend the cameras being placed somewhere close to a device that will trigger...
View ArticleRe: Replacement battery for Home Security system's keypad.
I was told several times by Comcast techs that they will replace batteries in the devices, except for the thermostat, which you can do yourself (3 AA'S). Call for an appointment, and make sure the...
View ArticleRe: Arm Night Mode and Motion Sensor
I'm on the xfinity home app and I don't see where I can arm the motion sensors while at night.
View ArticleRe: Xhome
I have a different internet provider now. I only have Xfinity home security. I need to have the home security set up to my new internet provider. I have sent this request several times with no reply.
View ArticleRe: Xfinity Home Certificate needed by insurance company
Please help. I need an alarm certificate so that I can get the discount on my howeowners policy. How do I go about getting this?
View ArticleNew Technician Code ?
So the old technician code doesn't work anymore. Any ideas on something new?
View ArticleRe: Don't want tone when power disconnects
A technician came in person because two chat client-based technicians said it could be done. But it cannot. I understand the critical nature of a security system that loses its power connection....
View ArticlePhilips Hue
Can we add the Philips Hue line of bulbs to Xfinity Home at this point? If not, are there plans to alow adding of other Zigbee devicesin the future? I know I can easily add the Philips Hue app to my...
View ArticleRe: New Technician Code ?
joey12volt, you marked the above post as Solution however you did not provide any explantion concerning what you are asking about? Do you still need assistance? If so, post more details about your...
View Articlejust got an xfinity wireless router. how do i prioritize bandwidth for my...
My old router was able to prioritize different devices to get more or less bandwidth. Can the xfinity wireless router/modem do the same? if not im switching back
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