You did need a new router...unplug old and plug in new...the tech is probably going to have to install another security router, since he will not
Be able to reset it probably, unless he can get the login over the phone from Comcast...valuable lesson learned...but you will most likely have to
Pay for the service call...hope you can figure out how to encrypt your new router, otherwise all your neighbors will silently thank you for giving them free wifi off your signal...
If you are not sure how to do, and how to put a password on it, I suggest you ask family or friends or coworkers for help!
Be able to reset it probably, unless he can get the login over the phone from Comcast...valuable lesson learned...but you will most likely have to
Pay for the service call...hope you can figure out how to encrypt your new router, otherwise all your neighbors will silently thank you for giving them free wifi off your signal...
If you are not sure how to do, and how to put a password on it, I suggest you ask family or friends or coworkers for help!
