I guess I'm going to call Comcast/Xfinity and have them remove the thermostat and router. There is no point in paying them each month for something that does not work. I'll go back to my old manual thermostat and set it for 45 degrees. The only reason I got this system was to turn the heat up before I arrived at the home to make it comfortable.
I'll just have to suck it up for a few hours while the house warms up.
Thanks!
Dave