Re: Camera broadcast
First call comcast and ask if you have the latest firmware, then try rebooting all the equipment, including the modem and routers.
View ArticleRe: Camera broadcast
The cameras were showing on my iPad today, before I had the problem on the touch pad. I am no longer where the equipment is, so cannot reboot from there. How to I resynch the iPads?
View ArticleRe: Camera broadcast
The help website says to "add camera", after rebooting. I can't find that option
View ArticleRe: Please help with smoke alarm.
Please can someone from Comcast help with this problem. Why doesn't the alarm have a silent on it. Why does Comcast call for police and fire when the system says there is no longer smoke. Does Comcast...
View ArticleRe: Please help with smoke alarm.
Also a normal smoke alarm stops going off when smoke is no longer detected, not Comcast smoke alarm. Once any smoke is detected it cannot be shut off without the pin.
View ArticleRe: Wireless Thermostat
Hi RJMoon, Yes the picture of the thermostat you provided via the web link is exactly what I have.
View ArticleRe: Wireless Thermostat
I guess I'm going to call Comcast/Xfinity and have them remove the thermostat and router. There is no point in paying them each month for something that does not work. I'll go back to my old manual...
View ArticleRe: Wireless Thermostat
Take the top front off, it pulls forward, and using something small like the tip of a per, reset the thermostat...see if that helps. If you still have trouble,And have exhausted calls to Comcast, you...
View ArticleRe: Wireless Thermostat
davemarie, saw your new post...if you decide to give up your XH service, another thing you can do is buy a CT30 thermostat, also found on EBay,and connect it to your wifi...I have one in a house, and...
View ArticleRe: Armed away was set - 60 lb dog set off alarm
The motion sensor is pir "passive Infrared" it would detect a pet if the pet is on the floor but if the pet climb on a chair, or table or the stairs it may set the motion off.
View ArticleRe: Wall panel randomly beeps
Looks like a wiring problem if it's not the only keypad just disconnect the power to it.....
View ArticleRe: Cisco DPC3939
Your touch screen firmware have to be 6.0 for the 3939 and 6.2 for the 3941..Login to you touch screen and check the system info you would see the firmware version
View ArticleRe: Cisco DPC3939
Removal of the XFINITY Home Router and Replacement with XB2/XB3The WNR1000 router should be completely powered down prior to executing the following steps:• From the Touch Screen, select Settings•...
View ArticleRe: Remove stand from Xfinity Home Touchscreen
You should only remove the stand to replace the battery; there is a tamper switch on the stand.
View ArticleRe: Please help with smoke alarm.
Your smoke dectector is not Normal, it's monitored... And will signal your local fire department if smoke is detected disarming your system x2 should clear the smoke sensor.
View ArticleHad false alarm, will Comcast tell me what went wrong?
Today my Comcast home alarm went off and I got a call from a representive. I was freaking out as the Dropcams I have at the house were going in and out (I have them as Comcast's "motion detection"...
View ArticleRe: Please help with smoke alarm.
koolaay97 wrote:Your smoke dectector is not Normal, it's monitored... And will signal your local fire department if smoke is detected disarming your system x2 should clear the smoke sensor.Will any...
View ArticleRe: Remove stand from Xfinity Home Touchscreen
My Comcast removed the stand in order to get the power connector behind the connector then into the touchscreen, in order to prevent the cord from slipping out of the unit. Then he reinstalled it. I...
View ArticleWhat Is Delay Entry Time with Wireless SMC Keypad
I'm unable to find the default delay entry time on the wireless SMC keypad. Per the link below, it says "there is no entry delay period". Well that makes no sense. If there is no delay entry time,...
View ArticleXfinity Home Thermostat
Can't install thermostat. The network indicator blinks for abput 1 minute and then goes off. Then about 5 minutes later a says that it didn't install and to make sure the power is on. Please help. Thanks!
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