Is anyone else having problems getting a technician appointment for XFinity Home? Every time we call, we have to wait several weeks to get an appointment. Not happy, since we changed from a perfectly good home security system to XFinity Home because we listened to a fast-talking salesman.... we've had so many problems since. Cameras not working properly (had to exchange them three times already), they recently just discontinued the CO monitoring, etc.
We just asked for a couple of key fobs to be added, now we are told that they require a 3-hour technician appointment which is not available until next month. 3 hours to synch two key fobs to the system?
Has anyone else added key fobs and how long did it take your technician to synch them?
Thanks.