I had the same problem with changing the names and here is the solution that I found. Login to the WebPortal of your security system on the Xfinity website. On the Overview page below the Arm/ Disarm picture it should say "Welcome to the New Xfinity Home." Under that it says Return to Previous Version. Click on that. Once completed click on "Manage Zones" then "Edit." It should allow you to change anything needed. Hope that helps!
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