Re: Door locks?
I got one of the Kwikset ones from Best Buy and it has been working fine. Battery life is a little short. Was easy to install and pair. So far so good. Just make sure that you get the Zigbee...
View ArticleRe: Door locks?
i dont know how your lock actually functions beyond a day or two. i had it for a while constant issues and xfinity has no support i did everything correct 914 smartcode only from bestbuy and...
View ArticleNest integration to Xfinity Home
How do I integrate my new Nest thermostat to my Home App?
View ArticleHorrible Customer Service
I am wondering who I can get in contact with in regards to my Comcast account. I have been having issues with my Xfinity home motion detector. I have called several times explaining to multiple...
View ArticleRe: Horrible Customer Service
hopefulwriter08, In regards to the Home Security Motion Detector, our National Tier 3 Team is currently working on this issue. Someone from this team will be in contact if any additional information...
View ArticleRe: no videos being recorded
I apoligize for the late reply.With that being the case, we would need to schedule a technician to fix the cellular issue you are having. Please contact Tech Support at 1-866-266-2278 ask for Xfinity...
View ArticleRe: Motion detectors outside to activate cameras
Can you have the motion detector inside, but facing out through glass? I have big glass doors and windows?
View ArticleRe: Door locks?
When I first got it working it worked for a couple times and then seemed to flake out. I did a reset of the unit and then re-paired again and it has been working ever sense. It has been working fine...
View ArticleRe: Seasonal Service Setup, Controls, and access limitations
I've had an issue for over 2 weeks where my cameras no longer work remotely (ie, cant view from portal or devices). I have been on the phone w/ them 10x as well as had them out to my house to look at...
View ArticleRe: Seasonal Service Setup, Controls, and access limitations
Similar thing happened to me with TWC this spring when I went on seasonal. What I didn't know was that access to my home wifi network was blocked. That prevented me from monitoring my A/C and temps in...
View ArticleRe: Seasonal Service Setup, Controls, and access limitations
Raymond138, I have spoken with Home Security and they say you should be able to access your cameras remotely. I would need to schedule another technician to come out and see what is causing this issue...
View ArticleHome security
My key pad at the garage door no longer works. The doors open and are shut without making the normal noise telling me they were opened or shut. I attempted to use the montor but it said my sign in...
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Re: Door locks?
Hi all, My Lockset has been working AOK from my initial install and pairing ~ everyday since !!! I've had it since Sept. 1st I believe and I have had NO problems at all and I'm still on the same...
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Re: Plug Ethernet Directly into Touchscreen?
Hello all, Long story... but I had the X3 Dual Band for months since early this summer which worked great until about Sept. 1st., then I started getting false smoke alarms, non-working arms and...
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Re: Motion detectors outside to activate cameras
Hi all, You may want to re-read my earlier post on Outdoor Sensors and Cameras, etc... I currently use indoor motion sensor equipment outdoors with no problems and all is good 99% of the time !!!...
View ArticleRe: Change Device Name?
I had the same problem with changing the names and here is the solution that I found. Login to the WebPortal of your security system on the Xfinity website. On the Overview page below the Arm/ Disarm...
View ArticleMy X1 security touch screen had a clock and weather app and now they're gone....
My X1 Home Security touch screen has lost its clock and weather apps. Any way to get them back? Thanks!
View ArticleRe: My X1 security touch screen had a clock and weather app and now they're...
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View ArticleMotion Sensor Tamper Condition - Screwed
Changing motion sensor battery, beeping from touchscreen made our dog go crazy. Shoved circuit board too hard, after putting cover on have constantly blinking red light. No idea what to do, is it...
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