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Thermostat Settings

I just installed the Xfinity Home System with thermostat, my questions is the AC turns on when it is only .3 degrees from normal.  Is there a way to set a temp range or something so the AC does not...

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Light Dimmer Error317080

Can't turn off/on Lights from iphone.. "Update Light Error" #317080

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Light Dimmer Error317080

Moved to the Xfinity iOs app section for better support.

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Sensor says OPEN, it isn't. Changed battery, same results...

My Kitchen Window sensor has been saying its OPEN, when it isnt. Changed battery, same message, don't like having to turn this zone off...Suggestions?

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Misrepresentation of Service Area

1.5 years ago we signed up for the xfinity deal with security monitoring. We knew we would be relocating before the 3 year contract was over and the sales rep confirmed there was service in the area we...

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Re: how to use an existing motion dector and glass sensor with xfinity home?

You can as long as they are compatible.  They have to be 2.4 Ghz Zigbee compliant.  You will have to know how to default your existing sensors and pair them to your touch screen.  If they are not...

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Re: Sensor says OPEN, it isn't. Changed battery, same results...

I would check to make sure the magnet is close enough to the sensor. Once you installed the new battery did any lights on the sensor light up? How long  have you had the system? The worse case scenario...

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Re: Touchscreen camera won't work.

Your camera works though your xfinity home security wifi. Take a glance at the camera and see if it has 2 green lights on it. If not check the power to the camera unplug it and plug it back in. If both...

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Re: New Style Xfinity Keypad

With new keypads you just need to pull the battary tab to put it in pairing mode. To trip the sensor you have to remove the wall mount on the back of the keypad.

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Re: touch screen wont boot after outage

If you undo the stand and remove the battery cover you can access the battery and remove it (after removing the power). Then put everything back the way your found it and plug in the touchscreen it...

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motion

I would  like  to  be able to  actiave motion  only  when i  desire it  instead of  it going  in to  defalt  of arming  every time.

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Motion senson

We just had the comcast security system installed in our home with the motion sensor indoors.  We have not yet armed the system since we have a cat and don't know if he will trip the motion sensor, and...

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Re: Change Device Name?

I've checked every possible place on the control panel and on the web portal to change that name of one Zone/sensor. For the life of me, I can't find anyplace to change that. Where specifically on the...

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Re: Does Xfinity Home support any motion detection cameras for outdoors?

It's possible now via the Rule setting menu in the web portal. My issue is that the motion detection is far too sensitive. A little bit of wind that moves around some small leaves and the cam will take...

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Re: Set a Motion Sensor to Trigger Camera?

Is there a way to adjust the sensitivity of motion activated pics/video? Mine takes pictures constantly - it's triggered by leaves on the bushes.

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Re: Set a Motion Sensor to Trigger Camera?

comcast actually recomends not using the motion sensors to be used outside, because of the exact issue you have been experiencing. small things like falling leaves, or a bird flying by or even the sun...

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Re: Set a Motion Sensor to Trigger Camera?

Camera was installed by Comcast tech and is Indoor/Outddoor cam, so warranty shouldn't be an issue. Where did you see that motion sensor shouldn't be used outside? I am hoping there is going to be an...

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Re: Set a Motion Sensor to Trigger Camera?

Another question - does running the live video stream on the touchscreen control panel count towards the data cap?

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Re: Set a Motion Sensor to Trigger Camera?

i wish i had the link i saw that at. i even remember reading on here from someone who read all the fine print in their contract that any equipment exposed to elements can void the warrenty, even the...

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Keep getting error message for camera. Says communication not loaded

Orca

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