COMACAST PROCLAIMS TO HAVE QUALITY CUSTOMER SERVICE - Yea RIGHT!
I cannot tell you how frustrated I am with your Company. Promises, Promises, and yet no delivery! So lets get to the recent events and then we will go backwards.I moved into my new home in May of this...
View ArticleRe: More Than Six Cameras
i remember reading somewhere else on this forum that there was rough date of like may 2016 where that feature is supposed to be implemented. i wish i remembered what/where it was so i could post a...
View Articlehow to use an existing motion dector and glass sensor with xfinity home?
Does anyone know if I can conect an existing glass sensor and motion sensor to my newly installed xfinity Home service? These two devices are not xfinity devices. Alan
View Articletouch screen wont boot after outage
Hello, My Home touch screen will not boot after outage. It was working on backup. Outage lasted 4 hours.Just a black screen, power indicator light is not on while plugged in. thanksJOhn
View ArticleRe: touch screen wont boot after outage
call in to their tech support. maybe you just need a reboot on comcast's end. you didnt have any lightning or anything hit the house, right?
View ArticleWhere to get a replacement battery
I need to get a replacement battery for my TCA203COM TouchScreen. Can you please tell me where I can get it at.
View ArticleCOMACAST PROCLAIMS TO HAVE QUALITY CUSTOMER SERVICE - Yea RIGHT!
Concern / complaint moved to the Customer Service Board for possible greater exposure to actual Comcast employees. Click on the above link to follow it there.
View ArticleMore Sensors for Xfinity home
I just had Xfinity home insaled how do i get more door and window sensors?
View ArticleRe: More Sensors for Xfinity home
I got mine from ebay, way cheaper and it is very easy to install. You will get instructional manual with the sensors. Adding them to via your panel is easy. I would suggest google "how to add sensors...
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Re: how to use an existing motion dector and glass sensor with xfinity home?
I have added additional sensors and siren by myself. I got them from ebay for super cheap. My sensors are visonic and siren is from SMC. You need to make sure the sensors are compatible with your...
View ArticleRe: Where to get a replacement battery
"Replacing the Battery The rechargeable battery that came with your TouchScreen is only available through your service operator. If your battery needs to be replaced, contact your service operator to...
View ArticleRe: Horrible Customer Service
I've expereinced some terrible customer service from Comcast here as well. I'm currently on my second Modem for the same thing. The first time they made me drive 30min away to exchange it instead of...
View ArticleRe: bad customer service
My biggest complain is even when you do get to talk to someone they feed you the biggest line of bull hockey that you've ever been fed and expect you to believe it. Then turn around the next time and...
View ArticleRe: New Style Xfinity Keypad
I also need help pairing the new keypad. I am at the last step where you must trip the keypad but do not know how to complete the pair. Any help would be appreciated.
View ArticleTouchscreen camera won't work.
Our touchscreen camera isn't working after the touchscreen was updated. It keeps buffering but no picture shows up. What do I do now.
View ArticleSecurity keypads unresponsive
Both keypads are showing Ready, Disarmed status, and will not respond when I try to arm the system. Both keypads appear to be powered (green Ready light and text displaying). The system appears to arm...
View Articlebattery message
I have a message on my remote keypad: Keypad 1: Low sensor battery.I went to battery information, but do not know which is keypad 1 or where low sensor battery is.need help
View ArticleRe: Security keypads unresponsive
I see that you have a takeover system. Do the keypads show when doors are opened? You may need to reboot the alarm panel, not the touch screen, but that actual panel or the panel interface module...
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