Re: Thermostat compatable with AC?
You can buy our thermostat form us here: http://store.comcast.com/xfinity-home-control/index.php?v=comcast_xfinity-home_xfinity-home-control&nvbar=XFINITY+Home:XFINITY+Home+|+Control I know the...
View ArticleRe: Misrepresentation of Service Area
I am happy to report that Comcast waived the early termination fee, I am very pleasantly surprised. Thank you Comcast!!
View Articlesaved videos
I am new to Xfinity Home. I subscribed to enhanced video monitoring. I was told I would be able to download footage from overnight or whenever I wanted and that it is saved up to 30 days. But I can't...
View ArticleRe: Door sensor led flashing
Why did it go into pairing mode and how do I prevent it from happening when I change batteries in other sensors? Also, since it needs to be paired with the system I assume that means I have to call a...
View ArticleRe: Pairing door sensors
My door sensor indicates "open' on touchscreen when door is closed. Sensor was working fine until today. Battery signal reported as strong. Can anyone help?
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Re: Door sensor led flashing
Pairing the sensor requires the technician code. I have seen other posts talk about the technician code... I have seen it before when a customer changes the battery on their own, but I haven't had...
View Articlecert of alarm system
I have requested a Certificate of Alarm System to be given to the new Insurance company that I am applying for. It was sent to me as an e-mail, but I cannot open the document because it requires a...
View ArticleHome Security
I keep getting charged for false alarms from the police because of faulty camera, which has been replaced twice now. What do I do. I feel like we shouldn't have to pay the bill. I have 3 dogs and a...
View ArticleHome alarm is showing front door open when it is closed
My monitor is not reading the front door sensor.
View Articlelow battery warning on security system master control
Our Xfinity Home Security system master control unit has a low battery warning. How do we rectify this issue?
View ArticleRe: cert of alarm system
Try the first 2 letters of the first and last name of the account holder
View ArticleRe: Home alarm is showing front door open when it is closed
My alarm system [not with Comcast] had a habit of showing the front door open as well. Trouble was, according to the alarm monitor it was! The door sensor did not match up correctly with the alarm...
View ArticlePlug Ethernet Directly into Touchscreen?
Is it possible to plug the ethernet cable directly into the touch screen? I see it has a port but can't get it to show connected. The router is destroying my internet speed and I want to get rid of...
View Articlerobocalls
I am signed up tothe federal registry to not receive calls, I am signed up at nomorobo, I have complained to you and aigned up where you recomended and I am still geting unwanted phone calls from...
View ArticleRe: Home alarm is showing front door open when it is closed
just had the same problem. I put my alarm in test mode, pulled out battery and the receiver, cleaned the ends and contacts of each with clean cloth, put them back and it now works.
View ArticleRe: Plug Ethernet Directly into Touchscreen?
nope. you need the router for the system to work
View ArticleRe: Home Security
motion sensor has its limitations. it can ignore small pets but have to be on ground level. if the sensor is pointing at stairs or a chair the animal likes to hope up on. then its going to get set off
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