Home Security
We are paying our Home Secutity Service since 2010, installed by your company, and now, when we need technical support, we found out that we were paying all these years with no protection at all. The...
View ArticleWhat is the direct number to Xfinity Home Security?
I've been disconnected more times than I can count when I call to cancel my service and have to be transferred to the Home Security. Can anyone provide the direct number so I don't have to go through...
View ArticleRe: Disable Eco Saver?
Pls turn off my Eco saver as well. It is ridiculous that the time slots I set the thermo to run at certain temps gets overruled by eco saver. Pls turn off.
View ArticleRe: Alarm certificate
I need a alrm certificate to prove to my insurance company, how do I obtain one.. I don't favor calling the comcast customer service...
View ArticleRe: Disable Eco Saver?
After 3 hours or more of phone calls. I was guaranteed, twice, that by billing that ecosaver has been removed. But thermostat still not following the schedule I have set. Called again just now and...
View ArticleRe: Door locks?
So 2.4 Ghz is the key? Try finding that frequency on anything other than a "Best Buy" purchased 914 SmartCode Touchpad Electronic Deadbolt Lock. Ha!
View ArticleRe: Alarm certificate
you can call into 1800xfinity and ask for xfinity home security technical support. however if you would like to avoid calling in, you can contact an active employee here on the forums or email...
View ArticleRe: Door locks?
I can't even find that Best Buy has them. It looks like they are sold out everywhere.
View ArticleRe: How do I get ecosaver disabled?
Same here. I am trying to have it disabled. Lost more than 4 hours with COMCAST. It seems it is a billing dept that has to remove it. I have been confirmed three or four times it has been removed...
View ArticleRe: Disable Eco Saver?
Called billing for the 5th time and this time the rep said very clearly that I can't disable ecosaver from my account. It is part of the 350 package and disabling it is not an option. I would have to...
View ArticleRe: myQ Chamberlain Garage Door Control with XHS
I would like to know the same. Planning on adding XHS and have a bunch of automated/smart devices like MyQ and Z-wave things.
View ArticleI want to use my FosCAM style IP cameras with the X1 system
Just getting started - can't find an answer to my question. I already have IP cameras installed and they're not any of the ones listed on the X1 configuration. Is there some way to access my...
View ArticleRe: I want to use my FosCAM style IP cameras with the X1 system
Did you mean to post this in the XH forum?
View ArticleRe: I want to use my FosCAM style IP cameras with the X1 system
http://forums.xfinity.com/t5/XH-Devices-and-Equipment/bd-p/DevicesandEquip
View Articlecan't log on to home security
HI thanks in advance for any help iam not able to log into my home security system on my macbook pro i just get the spinning dots
View ArticleRe: Door locks?
They are indeed hard to find outside of Best Buy... although when I was shopping around, I did find some folks selling on eBay, and one other seller had them but they were a little more expensive......
View ArticleRe: can't log on to home security
try again using the primary account log in for xfinity home security. i've read on here that sometimes secondary accounts have issues with apple devices, well at least for iOS phones/tablets. if you're...
View ArticleI-1000 camera not powering up
I have a couple of I-1000 cameras planning to add to my system. When I connect either one up to the router and connect the power supply, and wait the 2 minutes, neither of the LED's come on? both...
View ArticleRe: I-1000 camera not powering up
Try this sequence:How to Pair and Install Xfinity Home Indoor/Outdoor CameraFirst log into the settings of you touchscreen with your password, and select the option to add a camera.1. You can only...
View Article