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"glitch" with the Home system caused false alarm.

Central station notified us last night that our alarm was going off. We were on our nightly walk with the dogs. My husband ran home to find that the alarm was set to "Away" and all was fine. Thankfully...

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Re: touch screen not connecting

Just got out of another chat, they are telling me it will be restored in a few hours.

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Alarm system MAJOR issues

I don't know what the issues seems to be with my home security , but it's not working as it should. I can't log in via mobile (keeps knocking me out, can't log in ect..)  I left ADT because I was told...

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Re: touch screen not connecting

Yeah, I just called and talked to a rep. Stated it was a "nation wide outage" and hopefully would be resolved today. No access from phone or online. This is getting frustrating. 

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security system cameras not working

Security system is out at my 95 year old mothers! She has TV internet and phone but no cameras are working in Hammonton new jersey

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Re: Plug Ethernet Directly into Touchscreen?

RF signals weak (cellular, wifi, zigbee) inside and outside my home. Making my recent acquisition of Xfinity Home Security unreliable, frustrating, stressing me, COMCAST and hardware/software.My home...

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xfinity home serivce

Yes good after noon im having a problem with my home service it keeps sending the same text message over and over that my door is open .whenit is not being open and also my video is not uploading I had...

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Re: Current Issues with Xfinity Home Mobile App & Subscriber Portal.

Any updates???????? Looks like  system wide problem. 

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Re: Cell Backup Does not work with Xfinity Home - 5 hours trying to reach a...

I am in the same situation. Mid October 2015 and still their cellular is down. After spending an hour with this 1st level tech on the phone who did not know what is going on. He made me reboot as well...

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Re: Current Issues with Xfinity Home Mobile App & Subscriber Portal.

Hi, Rachel. This whole situation is just too much. You know you work hard to have a home and nice things in it and for your reassurance of safe keeping them, you use a security system. But IT DOESN'T...

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I am unable to connect to my Home Security Console

Please add me to your list.

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Xfinity Home - Login Failure

Hi guys, I've logged into XFINITY just fine, however, when I click on the Xfinity Home Security & Control tab and sign in once more, I get a page stating "We had a problem logging you in" Is there...

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home security!!!!

I am constantly having problems with my home security.  I can not set it from my ipad or computer. This has been going on for the past 2 or 3 weeks.  I set the system on my ipad because i can keep my...

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Re: Current Issues with Xfinity Home Mobile App & Subscriber Portal.

ame here. I am no longer receiving text when arming.

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Re: I am unable to connect to my Home Security Console

I am unable to connect to the Internet is very frustati ng cause it shows on their part everything is fine but on my part I don't even have a working phone

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Re: Silencing zone sensor beeps

Thank you!njtemple wrote:Go to settings, then touchscreen, then sound configuration, then hometone configuration. From there you can change the tones or silence then completely. 

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Re: Silencing zone sensor beeps

Thank you!

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Re: I am getting this error 11311.

Didn't work

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Re: touch screen not connecting

Has COMCAST HOME SECURITY been HACKED>>Natiowide?? I'm seeing a LOST NETWORK CONNECTION (A Big RED "X")<<As the result of CONTINUOUS Connectivity TESTING. My CELLULAR Connectivity has been...

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Re: touch screen not connecting

It worked for me just now. I can view the camera and armed the system. Hopefully it stays this way.

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