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Re: touch screen not connecting

Just got out of a chat with an "analyst". Comcast is doing an upgrade that will take , at least, 48 hours to complete. He assured me the alarm system etc is not affected.

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Re: touch screen not connecting

Thank you dsherry for the info, I have been having the all the same issues in this post.

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Re: touch screen not connecting

I'm able to use the app now to view my camera and access my alarm.

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Re: Motion sensor - false alarm

Hi Comcast, In the last 4 months or so there were 3 false alarm in my home. We set arm away eachtime. We dont have any pets at home. The first time( 3 month ago), we told the call center to dispatch...

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Re: touch screen not connecting

I'm back up and running too! YAHOOOOOO

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Re: Certificate of Alarm

Hi!I also need a certificate for my insurance company. Can I download it on the site?

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Re: Certificate of Alarm

Customers can now download an Xfinity Home National Alarm Certificate. To do this simply log into your Xfinity.net account & go to My Account > My Services > Xfinity Home > Xfinity Home...

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Re: Xfinity Home Security and routing questions

I have similar issue described by some of the people above.After one year of problem free configuration, over sudden this week I started to have problems with the XH. The Camera is not connecting to...

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Current Issues with Xfinity Home Mobile App & Subscriber Portal.

Hello.  We are currently experiencing an issue with Xfinity Home that is preventing some customers to be able to connect through the web portal and/or the mobile applications.  We are working hard to...

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Re: touch screen not connecting

It's all out agan, this is so frustrating!

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Re: Xfinity Home Security and routing questions

Xfinity Home Security doesn't update the programming nor the hardware associated with their security system. Whatever equipment you get today will be the same 10 years from now because they don't give...

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Re: touch screen not connecting

Yep it's not working again. It worked very briefly. 

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error code 43503

all of  a sudden getting error codes 43503 when attempting to turn on a light and the camera could not connect to the server. the server from my MAC and reset the server (rest button),,,, no improvements?

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Re: Camera Video

Try Arlo: wireless cameras with built-in motion detectors which trigger stored recordings. I have two sets of four cameras at two houses. No monthly fees up to a max of 5 cameras. I have one Xfinity...

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Home security

My home security has not worked for 2 days.  Have tried several times to contact xfinity and have been put on hold for insane amounts of time and have never reached a human.  What is up

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Re: Current Issues with Xfinity Home Mobile App & Subscriber Portal.

Thank you Rachel, for keeping us informed.

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Re: error code 43503

I've been throwing lots of codes over last few days,  this is my most recent.  I'm looking for a fix as well. 

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touchscreen connectivity issues no cellular signal

My alarm has disarmed itself for the last three nights in a row.  I can't trust this touchscreen.  Having to set alarm from original home panel.  Touchscreen says it is having connectivity problems...

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Re: touch screen not connecting

Mine is still not working! 

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Can't connect to app/no text

Is there another outage?. I can't connect to app and I am not getting notification that my alarm was armed. This is ridiculous!!!

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